Information We Collect
We collect information you give us directly, like your name, phone number, email address, and service address when you call or fill out a form.
We also collect details about your plumbing issue so we can send the right technician and fix your problem fast.
How We Use Information
We use your information to schedule appointments, provide plumbing services, and communicate with you about your service.
We may also use it to send reminders, follow up on work, and improve our services.
Cookies and Tracking
Our website uses cookies and similar technologies to remember your preferences and understand how you use our site.
You can set your browser to refuse cookies, but some parts of the site may not work as well.
Analytics and Third-Party Tools
We use third-party analytics tools, like Google Analytics, to see how visitors use our site. These tools collect anonymous data such as pages visited and time on site.
We may also use third-party tools for scheduling, customer reviews, and advertising. These tools have their own privacy policies.
Data Sharing and Disclosure
We do not sell your personal information. We share it only with trusted partners who help us run our business, like scheduling software or payment processors.
We may disclose information if required by law or to protect our rights and safety.
Data Retention
We keep your personal information only as long as needed to provide services and meet legal requirements.
When no longer needed, we securely delete or anonymize your data.
Data Security
We use reasonable security measures to protect your information from unauthorized access, loss, or misuse.
No method of transmission over the internet is 100% secure, but we work hard to safeguard your data.
User Rights
You can request to access, correct, or delete your personal information by contacting us.
You may also opt out of marketing communications at any time.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
If you believe we have collected information from a child, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.
We encourage you to review this policy periodically.
Contact Information
If you have questions about this Privacy Policy or your personal information, please contact us.
You can reach us by phone, email, or mail using the details below.